Supplemental Terms for Legal Sites and Services

Liaison, Inc, along with its affiliated entities (herein referred to as "we," "us," or "our"), oversee websites, develop software, and furnish products and services via mobile and various other platforms, all of which are subject to our Terms of Use (known as our "TOU"). Specific terms within this document are defined in our TOU. Applicable to our sites and services pertaining to the legal industry are these additional terms (termed as "Supplemental TOU" or "Supplemental Terms of Use"), which are integrated into our TOU. Should there be any discrepancy between our TOU and this Supplemental TOU, the latter will take precedence. Sites and services that neither exhibit nor link to this Supplemental TOU, or that have distinct supplemental terms of use, are not covered by this Supplemental TOU. As a "user" employing our sites and services, you acknowledge and consent to both our TOU and this Supplemental TOU, thereby forming a binding legal agreement with us. It falls under your obligation to review the Supplemental TOU and our TOU. Should you deem the TOU or Supplemental TOU unacceptable or disagree with them, refrain from utilizing our sites and services. Please be aware that we reserve the right to modify this Supplemental TOU at our discretion, and such changes may be made without notifying you.

In General

Our websites and services grant access to independent legal professionals, including attorneys, self-help resources, and general legal information designed to aid users in managing their individual legal requirements. Additionally, our sites and services offer support to lawyers and other legal professionals.

It's essential to clarify that we are neither lawyers nor a legal firm, and we do not provide advice on legal, business, or tax matters. Our representatives, who are not lawyers, likewise do not offer such advice. We do not assure or guarantee the precision, thoroughness, adequacy, or timeliness of our content. For legal, business, or tax advice, or for any services an attorney would typically provide, our sites and services should not be used as substitutes. Consulting with a lawyer or other suitable professional is advisable if you seek specific legal, business, or tax counsel.

We endeavor to ensure that our documents and content remain accurate and current. Nevertheless, since laws can change quickly, we cannot affirm that all information across our site and services is fully up to date. Laws vary between jurisdictions and can be interpreted differently by various courts. Laws are specific to the individual, and no generalized information or legal tools like those we offer can accommodate every situation. The legal information on our sites and services is neither foolproof nor guaranteed to be accurate, complete, or current. If you require legal advice tailored to your unique situation or if your issue is too intricate for our tools to handle, it's best to seek a licensed attorney in your locality. Usage of our sites and services does not establish, nor will ever establish, an attorney-client relationship between us and you. Since we are not a referral service for lawyers, all information, resources, and services on our sites are strictly for personal use only.

Legal Services for Users

Our websites and services present various methods for you to discover and connect with an attorney or other legal services. This includes advertising from lawyers, a browsable directory of lawyers and legal firms, and our special legal service that shares information about lawyers and law firms willing to reach out to you with your consent (all referred to as "lawyer services"). Participation of lawyers and law firms within these lawyer services is contingent upon a payment from the lawyers or law firms, and we do not endorse or recommend any particular lawyers or law firms. The choice to hire an attorney is a significant one and should be made with care, relying on your personal assessment and evaluation of that attorney. If you opt to utilize the lawyer services, please review the terms and conditions that follow. Should you find these terms and conditions unacceptable, kindly refrain from using the lawyer services.

  • At no time is an attorney-client relationship fostered or created with us through the performance of any such lawyer services.
  • Our sites and services are only one source of information among the many sources that are available to you. You may wish to consider multiple sources in order to make an informed attorney selection decision.
  • You understand any attorney listings or directories are provided by third parties and may contain inaccurate, incomplete or outdated information. You must independently verify the accuracy of any information you obtain from our sites and services.
  • We will never refer you to a specific attorney or service. You are solely responsible for making a selection of an attorney or other service and determining whether the information you obtain through your use of our sites is suitable for your purposes. Any agreements regarding legal services or fees must be done outside the scope of our sites and are strictly between the user and the third party and do not involve us in any way. We do not receive any portion of any attorney's or law firm's fees. We are not involved in or responsible for any transactions that might occur, and we do not guarantee that such transactions will occur.
  • The release and security of any sensitive or confidential information transmitted by you to any attorney or service is your sole responsibility.
  • We do not recommend or endorse any particular attorney or legal service and make no representation, guarantee or warranty (express or implied) as to the legal ability, competence, quality, or reliability of any legal services provided by any of these lawyer services. Prior to inclusion in our listings, we confirm a lawyer's status with the applicable State Bar; however, we do not perform ongoing reviews of a lawyer's status and we do not and have not investigated or vetted the qualifications, experience or other matters related to the lawyers, law firms or any legal services. You must independently verify the qualifications of any such legal professionals and services.
  • The selection of a participating lawyer or law firm as part of the lawyer services is the result of a neutral process that involves no evaluative judgment on our part and when a lawyer or law firm is included, it does not mean that lawyer or law firm is the “best” or “right” lawyer or service for your needs or that the lawyer or law firm is otherwise preferred over other lawyers or law firms. Further, the selection of a participating lawyer of law firm as a part of the lawyer services is not based on an analysis of your potential legal problem.
  • Ratings of an attorney in any of our lawyer services are not an endorsement of the particular attorney, and does not guarantee the attorney’s quality, competence, or character. Ratings are assessments based on public data and information provided by the attorney.
  • We cannot perform a check for conflicts of interest between you and an attorney provided by a lawyer service.
  • When using lawyer services, you may be required to provide some personal information such as name, address, email address, or telephone number. If provided, you grant us a worldwide, royalty-free, non-exclusive and fully sublicensable license to use, distribute, reproduce, modify, publish and translate personal information solely for the purpose of enabling your use of the lawyers services. We have no control and make no representations as to the use of personal information provided to third-party lawyer services advertising on our sites. For information on these privacy practices, contact the lawyer service for their terms of use and privacy policies.
  • The term "experience" or "experienced" as used on the site and services is not intended to be a comparison to any other attorney’s services or qualifications.
  • You also should be aware that certain states and jurisdictions have special rules relating to legal services. You should contact your state or local jurisdiction for more information.  While not intending to be exhaustive, please note the following additional state-specific attorney advertising disclosures if you live in the following states:
    • Alabama: No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers.
    • Colorado: No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. Colorado does not certify lawyers as specialists in any field.
    • Florida: Florida Rule of Professional Conduct 4-7.10(c) defines a lawyer referral service as "(1) any person, group of persons, association, organization, or entity that receives a fee or charge for referring or causing the direct or indirect referral of a potential client to a lawyer drawn from any specific group or panel of lawyers; or (2) any group or pooled advertising program operated by any person, group of persons, association, organization, or entity wherein the legal services advertisements utilize a common telephone number and potential clients are then referred only to lawyers or law firms participating in the group or pooled advertising program." For purposes of the Florida Rules of Professional Conduct only (the "Florida Rules"), our sites may be deemed a lawyer referral service as defined in the Florida Rules. Rule 4-7.10(a)(10) requires that all lawyer referral services (as defined in the Florida Rules) must affirmatively state in all advertisements that it is a lawyer referral service. For those reasons, for purposes of the Florida Rules only, our sites are a lawyer referral service and any statements in the Terms and Conditions to the contrary are inapplicable in Florida.
    • Iowa: No representation is made regarding the quality of legal services that have been or will be performed.
    • Minnesota: Past results afford no guarantee of future results; each matter is different and must be judged on its own merits.
    • Missouri: The choice of a lawyer is an important decision and should not be based solely upon advertisements.
    • Nebraska: No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. Past results afford no guarantee of future results; each matter is different and must be judged on its own merits.
    • New Mexico: Past successes cannot be an assurance of future success because each matter must be decided on its own merits.
    • New York: Prior results do not guarantee a similar outcome. The lawyer services offered are not making a recommendation as to any lawyer or law firm and do not vet the qualifications of such lawyers and law firms. Being included on the list of participating lawyers requires only a payment and the selection of a participating lawyer from that list is the result of a neutral process that involves no evaluative judgment. When a lawyer is included from that list, it does not mean that lawyer is the “best” or “right” lawyer for your needs or that the lawyer is otherwise preferred over other lawyers. Lawyers or law firms willing to contact you with your permission as a part of our lawyer services pay an additional fee that is separate from the fee they pay for inclusion in our searchable directory of lawyers and law firms. Lawyers or law firms that do not pay this additional fee are not included in this service.
    • Wyoming: The Wyoming State Bar does not certify any lawyer as a specialist or expert.
    • South Dakota: No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. Past successes cannot be an assurance of future success because each matter must be decided on its own merits. Any customer review on this web-site does not constitute a guaranty, warranty, or prediction regarding the outcome of your legal matter.
    • Utah: No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. Past successes cannot be an assurance of future success because each matter must be decided on its own merits.
    • Wyoming: No representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers. Past results afford no guarantee of future results; each matter is different and must be judged on its own merits. The Wyoming State Bar does not certify any lawyer as a specialist or expert. Anyone considering a lawyer should independently investigate the lawyer's credentials and ability, and not rely upon advertisements or self-proclaimed expertise.

Self-help Legal Services

Our sites and services offer you ways to access legal information and handle legal matters yourself with do-it-yourself products and services (the "self-help services"). If you are using the self-help services, you should read the terms and conditions below. If you disagree with these terms and conditions, please do not use the self-help services.

Ownership. The sites and services are owned and operated by us. All right, title and interest in and to the materials provided on the site and services, including but not limited to information, documents, logos, graphics, sounds and images (the "Materials") are owned either by us or by our respective third party authors, developers or vendors ("Third Party Providers"). Except as otherwise expressly provided by us, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on the site or services shall be construed to confer any license under any of our intellectual property rights, whether by estoppel, implication or otherwise. We do not sell, license, lease or otherwise provide any of the Materials other than those specifically identified as being provided by us. Any rights not expressly granted herein are reserved by us.

Limited Permission to Download. We grant you permission to download, view, copy and print the Materials on any single, stand-alone computer solely for your personal, informational, non-commercial use provided that (i) where provided, the copyright and trademark notices appearing on any Materials not be altered or removed, (ii) the Materials are not used on any other website or in a networked computer environment and (iii) the Materials are not modified in any way, except for authorized editing of downloadable forms for personal use. This permission terminates automatically without notice if you breach any of the terms or conditions of the TOU or Supplemental TOU. On any such termination, you agree to immediately destroy any downloaded or printed Materials. Any unauthorized use of any Materials contained on the sites and services may violate copyright laws, trademark laws, laws of privacy and publicity and communications regulations and statutes.

License to Use. We grant you a limited, personal, non-exclusive, non-transferable license to use our forms (the "Forms") for your own personal, internal business use, or if you are an attorney or professional, for your client. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Forms in any manner, except for modifications in filling out the Forms for your authorized use. You shall not remove any copyright notice from any Form. By ordering or downloading Forms, you agree that the Forms you purchase or download may only be used by you for your personal or business use or used by you in connection with your client and may not be sold or redistributed without our express written consent.

The self-help services are provided on an "as-is" basis without any warranties of any kind. Any data and information you enter into any forms, products or services will appear exactly as entered by you in any such documents, products or services that you order through the self-help services. You are solely responsible for providing current, accurate, complete and adequate data and information, and verifying the currentness, accuracy, completeness and adequacy of any data and information provided, through the self-help services. We do not and will not verify or correct any data or information provided by you through the self-help services. We will not replace or exchange any products or services or provide any refunds for any products or services (1) purchased by you which include any non-current, inaccurate, incomplete, or inadequate data or information or (2) purchased by you based on non-current, inaccurate, incomplete, or inadequate data or information provided by you through the self-help services.

Notwithstanding the TOU, certain self-help services may require you to enter personal, confidential or proprietary information of a third party. You represent and warrant that you have (1) obtained all rights, licenses or other permissions from any third party necessary to use the self-help services and to grant the rights to us to use such information pursuant to the TOU, and (2) that your use of any third party personal, confidential or proprietary information does not and will not violate any privacy, intellectual property rights or any other rights of any third party.

Links to Third Party Sites. Our site and services may contain links to websites controlled by parties other than us (each a "Third Party Site"). We work with a number of partners and affiliates whose sites are linked with our sites and services. We may also provide links to other citations or resources with whom it is not affiliated. We are not responsible for and do not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Site, any website accessed from a Third Party Site or any changes or updates to such sites. We make no guarantees about the content or quality of the products or services provided by such sites. We are not responsible for webcasting or any other form of transmission received from any Third Party Site. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the Third Party Site, nor does it imply that we sponsor, are affiliated or associated with, guarantee, or are legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links. You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that we are not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the site administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.

Attorney Ethics Notice; Rules.

Should you be an attorney engaging with our sites or services in any capacity, including interactive areas but not limited to them, you must adhere to the following conditions: (a) your content should not include specific legal advice but must be proficient, fitting, informative, and in line with the ethical standards set by your state bar; (b) you confirm that you are a licensed attorney in good standing within at least one of the 50 United States or the District of Columbia; (c) it is your responsibility to inform us swiftly of any complaints, allegations, rebukes, or censures directed at you, or any resignation or loss of your legal license; and (d) you acknowledge the applicability of the Rules of Professional Conduct ("Rules") of the jurisdictions where you practice law to your participation, and you agree to adhere to these Rules.

These Rules encompass, but are not confined to, regulations about advertising, client solicitation, the establishment of attorney-client relationships, maintaining client confidentiality, unauthorized practice of law, and factual misrepresentation. Our responsibility does not extend to your adherence to these Rules. We strongly suggest including a disclaimer about the issues mentioned above related to advertising and ethics. We shall bear no liability concerning your compliance or non-compliance with these laws and rules, or in relation to our decision to include or omit a disclaimer.

No Solicitation

Without our explicit prior written consent, you are forbidden from sharing content or material that includes any form of advertising or solicitations with individuals or entities identified through our site. Lawyers and legal practices are not allowed to seek employment from potential clients via our sites or through any interactive features contained therein. Under no circumstances should anyone or any organization attempt to solicit users using information gathered from our sites.

Trial Services

Should you opt for a trial of any products or services (referred to as a "Trial Period"), you are required to make a purchasing decision within that Trial Period to keep any content you have uploaded or posted during that time. Failing to acquire the product or service by the conclusion of the Trial Period will result in the unavailability of the relevant content, and you will lose access to or the ability to recover any data generated or added during that Trial Period. Additional terms may apply to products or services that come with a Trial Period.

Products Purchased by Attorneys/Firms

Liaison offers subscriptions for particular products to legal practitioners and/or law firms, referred to as "Liaison Services." These subscriptions might be governed by additional conditions, terms, and fees described in this section, collectively known as the "Liaison Specific Product Terms." Within this section, "you" or "your" refers to the licensed attorney who has filled out the relevant Order form for Liaison products, either representing themselves or their law firm. If you have ordered any of the products mentioned below, the applicable Liaison Specific Product Terms are detailed on this page. Together with the corresponding Order form and TOU, these Liaison Specific Product Terms constitute the full agreement for the ordered products. Any capitalized terms that are not defined here are explained in the TOU. Although some products listed here are not offered to new clients, they remain included here for the sake of existing customer agreements.

Inquiries and Contact Term


You authorize us to contact you by telephone at the number you have provided. Telephone calls may include prerecorded or artificial voice messages and calls using an automatic telephone dialing system. Your consent is not a condition of your purchase.

You agree that any calls to or from us may be monitored or recorded for training or quality assurance purposes.

Last Updated: August 10, 2023